LONGER SHIPPING TIME NOTICE:
Due to large volume of shipments orders this holiday season and unprecedented shipping times, orders that have usually been 7-14 Days are taking longer than normal. We appreciate your patience and we will do our best to address and concerns on your order via email firstname.lastname@example.org for any reason!
SHIPPING & HANDLING
All orders will typically be dispatched within 4-5 business days from our warehouse and all orders will include tracking from dispatch to delivery. Dispatched from Monday through Sunday. Shipping delivery times are estimated to be around 14 - 30 business days.
Space Therapy Pro is not responsible for delays, lost or damaged shipments, or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and we will assist as much as possible to trace a missing parcel. Please feel free to email us at email@example.com if you would like assistance with your package.
Space Therapy Pro is in no way responsible for any customs or import charges, charged to the customer by the shipping service and/or local government authorities.
TRACKING YOUR ORDER
We will send you a tracking number to your email once the package has been shipped. Visit this the Track Your Order page and enter your tracking number to see where you're package is currently located!
Please direct any shipping related inquiries to firstname.lastname@example.org
SPACE THERAPY PRO GUARANTEE
We know that you’ll love our wonderful products as much as we do. This is why we offer a 60-Day Money Back Guarantee if you’re not satisfied with the way our products feel, function, or how any of our products perform. Lifetime Warranty is included on every product upon adding it to checkout for $3.95 on every product you wish to ensure. Feel free to contact us at any time in regards to your Guarantee, Lifetime Warranty, or Questions you may have!
REFUNDS & RETURNS
If your item arrives damaged or is malfunctioning you can keep the product and we will send you a new one. Simply email us at email@example.com for more details in regards to quality issues. If you are still unsatisfied with your item you can return it for a full refund under the 60-Day Money Back Guarantee.
For any inquiries regarding our Lifetime Warranty or registration, please email firstname.lastname@example.org. Email a brief description of your issue with your name and order information (if applicable), and we would be happy to assist you further.