Shipping & Returns

HANDLING

All orders will typically be dispatched within 2-3 business days from our warehouse and all orders will include tracking from dispatch to delivery. Dispatched from Monday through Sunday. Shipping delivery times are estimated to be around 7-14 business days.

Space Therapy Pro is not responsible for delays, lost or damaged shipments, or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and we will assist as much as possible to trace a missing parcel. Please feel free to email us at support@spacetherapypro.com if you would like assistance with your package.


Space Therapy Pro is in no way responsible for any customs or import charges, charged to the customer by the shipping service and/or local government authorities.

 

TRACKING YOUR ORDER

We will send you a tracking number to your email once the package has been shipped.

 

SHIPPING ENQUIRIES

Please direct any shipping related inquiries to support@spacetherapypro.com

 

SPACE THERAPY PRO GUARANTEE

We know that you’ll love our wonderful products as much as we do. This is why we offer a 30-Day Money Back Guarantee if you’re not satisfied with the way our products feel, function, or how any of our products perform. Lifetime Warranty is included on every product upon registration. Feel free to contact us at any time in regards to your Guarantee, Lifetime Warranty, or Questions you may have!

 

REFUNDS & RETURNS

If your item arrives damaged or is malfunctioning you can keep the product and we will send you a new one. Simply email us at  support@spacetherapypro.com for more details in regards to quality issues. If you are still unsatisfied with your item you can return it for a full refund under the 30-Day Money Back Guarantee. 


LIFETIME WARRANTY

For any inquiries regarding our Lifetime Warranty or registration, please email support@spacetherapypro.com. Email a brief description of your issue with your name and order information (if applicable), and we would be happy to assist you further.