SHIPPING & HANDLING
All orders will typically be dispatched within 7 business days from our warehouse and all orders will include tracking from dispatch to delivery. Dispatched from Monday through Friday.
Shipping delivery times are estimated to be around 7 - 14 business days.
Space Therapy Pro is not responsible for delays, lost or damaged shipments, or orders sent to incorrect, invalid addresses or correct addresses.
It is always in our best interests to make sure you receive your parcel in a timely manner and we will assist as much as possible to trace a missing parcel.
Please feel free to email us at support@spacetherapypro.com if you would like assistance with your package.
Space Therapy Pro is in no way responsible for any customs or import charges, charged to the customer by the shipping service and/or local government authorities.
TRACKING YOUR ORDER
We will send you a tracking number to your email once the package has been shipped. Visit this the Track Your Order page and enter your tracking number to see where you're package is currently located!
SHIPPING ENQUIRIES
Please direct any shipping related inquiries to support@spacetherapypro.com
REFUNDS & RETURNS
If your item arrives damaged or is malfunctioning you can keep the product and we will send you a new one.
Simply email us at support@spacetherapypro.com for more details in regards to quality issues. If you are still unsatisfied with your item you can return it for a full refund under the 90-Day Money Back Guarantee.
LIFETIME WARRANTY
For any inquiries regarding our Lifetime Warranty or registration, please email support@spacetherapypro.com. Email a brief description of your issue with your name and order information (if applicable), and we would be happy to assist you further.